Book A Meeting Talk to Us
Case Study

Streamlining CAM reconciliation for a 92-property Canadian CRE portfolio with faster cycles, fewer disputes, and audit-ready reporting

The Client

Canadian CRE investment & development firm

Industry Type

Commercial real estate

Country

Canada

Engagement

Started May 2024

Solution Highlights

  • Standardization
  • Yardi Setup
  • GL Validation
  • Lease Compliance
  • Multi-Level QA
  • Audit-Ready

How Springbord helps a Canadian CRE portfolio operator standardize CAM reconciliation across 92 properties, accelerate turnaround, and deliver fully audit-ready documentation.

92

Properties supported

5.6M+

Sq. ft. under management

~360

Annual CAM reconciliations

CAM reconciliation challenge

Challenge

The client managed a large Canadian commercial portfolio using Excel-based, manual CAM workflows. Lack of standardization extended reconciliation cycles and increased the risk of billing errors, tenant disputes, and incomplete audit trails across roughly 360 annual CAM reconciliations.

CAM reconciliation solution

Solution

  • Designed and deployed a standardized CAM reconciliation framework across the portfolio.
  • Configured recovery setup in Yardi to support consistent, system-driven reconciliations.
  • Validated general ledger data and analyzed lease clauses for accurate recoverable cost allocation.
  • Applied multi-level quality checks to ensure accuracy, compliance, and audit readiness.

Solution Highlights

28%

Faster CAM reconciliation cycles

22%

Reduction in tenant queries

18%

Reduced internal workload

100%

Audit-ready documentation
Benefits of standardized CAM reconciliation

Benefits

  • Shorter CAM reconciliation cycles with consistent, portfolio-wide processes.
  • Fewer tenant billing queries through clearer, lease-aligned recoverable allocations.
  • Lower internal operational workload for property and finance teams.
  • Stronger confidence in documentation quality for landlord and auditor review.
CAM reconciliation results

Results

Springbord delivered a standardized CAM reconciliation operating model for the client’s 92-property Canadian portfolio — covering 5.6+ million sq. ft. and roughly 360 annual reconciliations.

The engagement produced measurable gains: 28% faster reconciliation cycles, 22% fewer tenant queries, 18% reduced internal workload, and 100% audit-ready documentation across the portfolio.

Want to get your detailed copy?

Canadian commercial real estate portfolio